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Trainmaster

The Trainmaster manages the day-to-day operation of their assigned territory, customers and staff. This role is critical to ensuring the on-time performance of trains and is ideal for someone with an interest or background in human resources as you must have a solid understanding of labour and collective agreements.

Specific Responsibilities:

  • Use strong planning, problem solving and organizing skills to build and maintain an effective team.
  • Possess appropriate technical knowledge and/or certifications relevant to your assigned functional unit.
  • Manage employees and day to day transportation issues, including the resolution of operating challenges in compliance with operating plan.
  • Conduct accident/derailment investigations.
  • Demonstrated commitment to safety and a thorough understanding of customer service and train operations combined with a strong sense of teamwork, a high level of integrity and very good communication skills.

Typical Working Conditions and Hours:

  • Think of the railway as an emergency service, like police or ambulance – they operate 24 hours a day, 365 days a year. As a Trainmaster, you will not work a typical “9 to 5 shift”. You will work irregular hours and must be available to work weekends and holidays when needed.
  • Trainmasters operate in fast-paced environments and substantial overtime is usually required.

Salary:

Salaries vary among the railway companies for this critical operational position, which is generally very well compensated in terms of salary and benefits.






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